How It Works
From question to verified answer. Automatically.
Load your knowledge, have your experts sign it off, and give your whole network instant answers on WhatsApp — while the same platform scores and routes every lead in the background.
- 01
Load your knowledge
Manuals, SOPs, protocols, training decks, internal docs — wherever your knowledge lives, Mikora ingests and structures it in days.
- 02
Your experts sign it off
Named validators approve every knowledge source, so every answer is traceable to a person and a document — and corrections outrank the knowledge base the moment they are confirmed.
- 03
Your people ask on WhatsApp
Teams, technicians, franchisees and field staff message Mikora like a colleague — and get a verified answer in seconds, day or night.
- 04
Humans stay in the loop
Questions that need judgement escalate to the right expert automatically, with the full conversation attached. Nothing sensitive gets guessed.
- 05
Your lead engine runs on the same platform
Enquiries from ads, forms and website chat are scored on fit and intent, routed to your team, and synced to your CRM automatically.
- 06
You see the full picture
Questions answered, knowledge gaps, leads, campaigns and spend — one dashboard across your entire operation.
Integrations
Custom-built around your stack
Every Mikora deployment is built for your business — so it works with whatever you run. No fixed integration list, no rip and replace. These are some of the tools already connected.
FAQ
Frequently asked questions
Most teams go live within weeks: knowledge ingestion, expert sign-off, then WhatsApp connection. Lead sources, CRM configuration and alerts are connected in the same onboarding.
Ready to see Mikora in action?
Put your expert knowledge on WhatsApp — verified answers, 24/7, with your team in the loop.